Last updated 19 August 2026
Pico Account Alerts. Pico sends account text messages to customers who provide their mobile number and agree to receive them. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help.
Pico Account Alerts, operated by Owena Labs Inc.
This program sends account and transaction messages only. Specifically:
We do not send marketing or promotional text messages under this program.
You opt in during signup. On the Pico signup screen you enter your mobile number and check a consent box before continuing. The consent language reads:
Consent is not a condition of any purchase. You can use a Pico account without opting into balance reminders, though a one-time code is required to verify your phone number and secure your account.
Message frequency varies based on how you use your account. A typical customer receives a sign-in code only when setting up a new device, plus a confirmation when a load clears and a receipt for each purchase where receipts are enabled.
Pico does not charge you for these messages. Message and data rates may apply depending on your mobile plan. Contact your wireless provider for details of your plan.
Reply STOP to any Pico message to be unsubscribed. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent to that number.
You can also manage which messages you receive in your Pico account settings, or contact us at hello [at] paywithpico.com.
If you opt out of all messages, we may be unable to send you a sign-in code, which may prevent you from accessing your account on a new device. To re-subscribe, reply START or re-enable messages in your account settings.
Reply HELP to any Pico message, or email hello [at] paywithpico.com.
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless provider and is not guaranteed.
This program is supported by major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, and their affiliated and regional carriers. Carrier support may change.
We do not sell, rent, or share your mobile number with third parties for their own marketing purposes. Your number is used to operate your Pico account and send the messages described above. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details of how we handle your information.
We may update these Messaging Terms. The “last updated” date reflects the current version.
Owena Labs Inc.
Support: hello [at] paywithpico.com